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Annual Maintenance Contracts

AMC Plans

Predictable IT Costs, Zero Surprises

Choose the plan that fits your team size and budget. All plans include certified technicians, scheduled preventive visits, and priority response.

Basic Plan
β‚Ή4,999
per device / year
  • Up to 5 devices covered
  • 2 scheduled on-site visits/year
  • Remote support (business hours)
  • Annual health check-up
  • Email & WhatsApp support
  • Response within 24 hours
  • Priority SLA guarantee
  • Parts replacement coverage
  • Dedicated account manager
Premium Plan
β‚Ή18,999
per device / year
  • Unlimited devices covered
  • Unlimited on-site visits
  • 24/7 remote support
  • Monthly health check-ups
  • All channels including video call
  • 2-hour priority response SLA
  • Dedicated account manager
  • Parts replacement coverage
  • Quarterly business IT review
What's Included

Every AMC Plan Includes

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Preventive Maintenance

Scheduled visits to clean, inspect and tune-up your devices before issues arise.

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Priority Service

AMC clients are always served first β€” no waiting in queue during urgent breakdowns.

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Service Reports

Detailed reports after every visit so you always know the health status of your IT.

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Fixed Annual Cost

One predictable fee per year β€” no surprise bills for labour charges on covered work.

FAQ

Frequently Asked Questions

What types of devices are covered under AMC?

We cover desktops, laptops, printers, routers, switches, CCTV systems, and other office IT peripherals. Custom coverage can be arranged for specialized equipment.

Is parts replacement included in all plans?

Parts replacement is included only in the Premium plan. Basic and Standard plans cover labour and service charges β€” parts are billed at cost with a 10% discount for AMC clients.

Can I add more devices mid-year?

Yes! You can add devices at any point during the contract period. We'll prorate the remaining months and add them to your existing plan.

What is the minimum contract period?

All AMC plans are annual (12 months). We also offer quarterly plans at a slightly higher per-device rate for businesses that prefer shorter commitments.

How do I raise a service request under my AMC?

Call our helpdesk, send a WhatsApp message, or email us. Premium clients also get a dedicated account manager's number for direct escalation. We log and track every request.

Get Started Today

Not Sure Which Plan? Talk to Us!

Our team will analyse your IT setup and recommend the best plan for your business.

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